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ShaunMurphy
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My super hub 2 is really slow

Hello, I normally get around 70-100mbps on the speedtest (wireless),but now im only getting 20mbps and around 19ms (baring in mind thats on a server fairly close to me) When im playing csgo im getting 80ms to 100ms.

My downstream:

Frequency (Hz) 219000000 227000000 235000000 243000000 251000000 259000000 267000000 275000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 7 8 9 10 11 12 13 14
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 3.70 4.05 4.19 3.99 3.71 4.02 4.13 4.22
RxMER (dB) 37.64 37.94 37.94 37.64 37.94 38.26 38.26 38.26
Pre RS Errors Reset Counter 67624 14056 1857 2706 339 374 402 341
Post RS Errors Reset Counter 407 669 307 984 309 301 315 319

My upstream:

Channel Type 2.0 N/A N/A 2.0
Channel ID 72 N/A N/A 70
Frequency (Hz) 25800000 N/A N/A 39400000
Ranging Status Success Other Other Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 43.75 N/A N/A 44.75
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 1
T4 Timeouts 0 0 0 0

Thing i've already tried:

Resetting the router.
Turning it on/off.

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jb66
Alessandro Volta
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Re: My super hub 2 is really slow

it's impossible to guess if it's a wireless issue or a Virgin issue
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jb66
Alessandro Volta
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Re: My super hub 2 is really slow

What speed do you get wired?

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ShaunMurphy
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Re: My super hub 2 is really slow

Wired isnt an option for me, my router is downstairs. I have been using wireless for several years now

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jb66
Alessandro Volta
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Re: My super hub 2 is really slow

it's impossible to guess if it's a wireless issue or a Virgin issue
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