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iceer
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My bt 610 wifi extender won't pair with my new virgin 3 hub.

Is there an issue anyone knows about? Tried instruction methods several times and reset. Any Ideas?

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stevedh2
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Re: My bt 610 wifi extender won't pair with my new virgin 3 hub.

are you able to connect other devices to the hub via wifi ok?

Also have you tried to connect with WPS and the non WPS connections

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iceer
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Re: My bt 610 wifi extender won't pair with my new virgin 3 hub.

Yes, other devices connect and tried all alternative methods.
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Forum Team
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Re: My bt 610 wifi extender won't pair with my new virgin 3 hub.

Hi there iceer,

Welcome to the community and thanks for posting.

I'm sorry to read you are having issues connecting your BT 610 Wi-Fi Extender.

With the Hub 3.0, it broadcasts the both networks (2.4 GHz and 5 GHZ) as one. It may be worth separating these with different names and passwords to make it easier for your devices to connect too.

To do this, type in 192.168.0.1 in the address bar, sign in with the details underneath the router, on the left hand side under Advanced click into Wireless.

Try this and let us know how you get on

Sam


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