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Louis333
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My broadband cable has been left laying on my front garden

A Virgin engineer turned up at my house 3 months ago, after I complained that my main cable had been clipped to my neighbours rickety, old fence. He arrived at 6pm with a spade. I said "what are you going to do with that? It needs burying for 25 feet and needs to go under a concrete path?? You need a jackhammer"??
3 months later, it's still laying on my lawn!!?
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Re: My broadband cable has been left laying on my front garden

Hey Louis333,

 

Thanks for joining the community, it's great to have you around Smiley Happy

 

Really sorry to hear about the problems with your cable, I'd like to look into getting this sorted for you.

 

We're going to need to keep in touch and arrange for an engineer to call around, let's discuss this further via PM (purple envelope, top right) as I need to confirm your address.

 

Catch up with you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Vxrdilly
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Re: My broadband cable has been left laying on my front garden

I have the same issue... please be patient ...I have been for months now 

https://community.virginmedia.com/t5/Networking-and-wireless/Months-of-delays-getting-set-up/m-p/332...

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