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Siwek
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Moving a Wifi hub to a different part of the house

Ok so we currently have our Virgin broadband Wifi hub up in the bedroom in the attic, we have our Tivo box in the lounge on the ground floor and we have an extra tv box in my daughter's bedroom on the first floor. We have a TP Link which works through the electrical system to give us a good signal on the ground floor where most of the wireless laptops/smart tv/tablets are used, but the TP link is not very reliable. If we want to bring the Wifi hub down to the ground floor how can we do this? Can it be connected into the back of the Tivo box? Will this work? Or do we need to run the cable from the second floor to the ground floor? 

We're trying to work out the easiest way of getting the wifi into the place where it's most used. Any ideas? 

Thank you. 

Carole

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Superuser
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Re: Moving a Wifi hub to a different part of the house

Hi Carole

VM use their own specialist coax cable so it is not advisable to try and move the hub by installing your own coax cable as this is against the T&Cs and if done incorrectly can cause problems for your services and other nearby VM customers.  Getting VM to move the hub will require a non fault engineer visit which I think costs £99, although most prices went up on the 1st of November so it could be more now.

A cheaper option might be to replace the TP link with something more reliable, unless it is the wiring in your house that is causing it to be unreliable.

Another option, if you really want to run your own cable, is a Cat5e or higher Ethernet cable and then have a wireless access point on the ground floor to connect to the Ethernet cable.

You can also improve your wireless with a third party router.  It is what I and many other customers do and it can make a huge difference.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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Siwek
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Re: Moving a Wifi hub to a different part of the house

Thank you. That's really helpful. 

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