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Sharonelston
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Manhole

On the 14th November I recently injured myself falling in a cable to manhole. I have spoken to virgin on a number of occasions and emailed to get no reply as to wether the manhole is your responsibility so it was left for nearly 2 weeks for the general public to have maybe more accidents. I then phoned Staffordshire highways to report this and they was very helpful and agreed that it should be made safe straight away and within 2 hours it was dealt with. Can someone please explain to me why nobody from virgin could contact me regarding this matter and if it is virgins responsibility 

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