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Jimbo11
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Mac not printing to wifi

Hi 

Can anyone help please.

We have had a super hub installed now and I can't print from my mac. Everything was fine with the old router.

The HP photosmart 5510 connects to the router fine. I can then only print one page and the printer disconnects, although I can scan over the wifi to my mac.

I have to reset the password each time to print another page.

Is this a firewall issue, if so how do I sort it please!!!!

 

James

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Forum Team
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Re: Mac not printing to wifi

Hi James,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear about the trouble you're having with your printer. I've seen a few other posts like this recently. I wonder if you're able to try and manually update the software of your printer, in case this is an incompatibility issue?

Please get back to us so we can continue to investigate.

Take care.

Heather_J

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