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Sarahbiggs
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Mac filtering not working

Why can I not get either MAC filtering or IP filtering to work on my router. We have a superhub 2 and I have checked it has the latest firmware and tried a factory reset but it still won't work.
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Forum Team
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Re: Mac filtering not working

Hello Sarahbiggs

 

I am sorry you are having problems with MAC and IP filtering, well done for trying a factory reset. I wonder if the hub is faulty, please would you double check first that you are doing it correctly with this guide Setting up MAC filtering on my router and let us know.

 

Many thanks

Nicola

Virgin Media Forum Team
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