Internet not working at all. Has alternated between being bad and not working for a month or two.Network log says lost mdd timeout
Super Hub VMDG485Information
Cable Modem Status Item Status Comments
Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Upstream US-1 US-2 US-3 US-4
Upstream Burst Req(1) Init Maint(3) Per Maint(4) Adv Short(9) Adv Long(10) Adv UGS(11)
Primary Downstream Service Flow
Primary Upstream Service Flow
Thanks for letting us know about your issues with Lost MDD time outs, I apologise for any troubles incurred.
I have tested the connection from here and I can see that there's some time outs inside the Hubs logs, an engineer will need to attend in order to resolve this for you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this sorted for you.
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