Thanks for getting in touch to let us know about your issues with lost connection, I apologise for any inconvenience caused.
I have tried to test your connection from here, however I was unable to locate any of your details via your forum account. In order to proceed with diagnostics I will require some information from you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics. Please respond to me there and I'll get this sorted for you.
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