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Sofa Bear
Sofa Bear
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Loss of Broadband and On Demand services in Reading area

Some users may experience disconnections in the Reading area this evening.

We are currently working on resolving this issue and restoring service with an expected resolution time of 19:45 this evening.

We will continue to update this thread as more information becomes available.

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Sofa Bear
Sofa Bear
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Re: Loss of Broadband and On Demand services in Reading area

Update

Work has continued overnight, although some customers in the area may remain offline.

Apologies again for any inconvenience caused by this.

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Community Lead
Community Lead
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Re: Loss of Broadband and On Demand services in Reading area

Any affected customers should now be back online.

Apologies for any inconvenience.

James


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