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victry77
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Laptop sudden;y won't connect to internet

Hi, looking for some advice.

Late last night my laptop, which was on in my living room suddenly lost connection to the internet. I just thought it was a blip and shut it down. Came upstairs to where my superhub 2 box is (attached to my PC) and all the lights were on as normal. 

So, switched wifi back on this morning, all working fine. PC working and daughter's tablet working. Just tried laptop again and still no connection. 

I'm trying to connect to VM740212-2G and it says there is no internet secured. Tried trouble-shooting which reset the adapter and still nothing. 

I'm not very good with this sort of thing, can anyone help? 

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Forum Team
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Re: Laptop sudden;y won't connect to internet

Hello victry77,

 

Thanks for posting Smiley Happy

Sorry to hear about the difficulties you're having with your connection to your laptop, may I please ask what version of Windows your laptop is running?

Also, do you have an Ethernet cable handy? It'll be good to test your hard-wired connection to ensure that's working as we would expect.

Please get back to us so we can investigate further.

Take care.

Heather_J

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