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Brookh66
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Is my broadband down?

Hi,

We haven't been able to connect to our router since yesterday morning, the router until today just had the usual white light but since I turned it off the on again it has a flat green light, flashing green arrows which sometimes go red and a green wifi symbol. I have tried turning off/on 3 times and have reset, all with no effect. When I try to log in it goes to an IP address login page which remains blank. I have also tried turning my phone on and off.

Any help would be gratefully received, thanks!
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Gas_Up_Lets-Go
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Re: Is my broadband down?

Call 150 and log a fault.It's not a painful as some Broadband suppliers.

There is a major problem in the North West England, a cable has been cut some where

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Forum Team
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Re: Is my broadband down?

Hi Brookh66,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your connection.

 

I've located your account and everything is looking great at the moment. Let me know if you get any more trouble and I'll check it out.

 

All the best! Smiley Very Happy

 

Josh


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