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Helenc73
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Internet

Am sick of every day the Internet not working it's off and on all the time for the last 2 years this comany is a joke when you phone them they are not helpful at all
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Forum Team
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Re: Internet

Hi Helenc73,

 

Welcome to the Community!

 

Really sorry to hear you're experiencing speeds issues.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004923267). Our technicians are working to get this resolved and have set a review date of 3rd May 2017.

 

I'm really sorry for any inconvenience this may cause.

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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