Thanks for the post! I am sorry to hear about your connection going on and off all day, I apologise for any inconvenience caused. I have tested things from here and I can see that there's a number of time outs inside the Hubs logs. I would like to arrange for an engineer to attend and investigate things further for you.
I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking. Please respond to me there and I'll get this all sorted for you.
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