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tofu03141823
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Internet keeps dropping..

I noticed this month my internet connection seems to be dropping out a few times a day even at night, about 4-6 times.

I had to manually restart the superhub just to re-establish the connection.

It's very annoying when you are playing games and suddenly getting disconnected from it.

Can any mods please have a look at my connection as to why this is happening? I even upgraded myself to VIVID 200mb.

Many thanks.

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Re: Internet keeps dropping..

Hi tofu03141823,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your connection.

 

I've picked up an issue with the network in your area causing intermittent connection - ref.(F004916979). Our technicians are working to get this resolved as soon as possible and have set a review date of 5th December.

 

I'm really sorry for any inconvenience this may cause.

 

All the best.

 

Josh


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