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jacintaccon
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Internet issue-arrows flashing green

Hello, 

My virgin internet is not working and I'm wondering if anyone could advise me as to how to fix it.  base light = constantly green, the arc of lines at the top=constantly green, but the two arrows are flashing green all the time. When I try to connect with any of my devices, they tell me theres no internet. 

Any help would be greatly appreciated.

Kind Regards,

Con Ryan 

 

 

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Forum Team (Retired) Adam_L
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Re: Internet issue-arrows flashing green

Hi jacintaccon, 

Thanks for the post! Let me start by giving you a warm welcome to our forum community! It's great to see so many new faces around here.

I have tried to run some checks on your connection from here, however I was unable to locate any of your details via your forum account. 

I will need some information from you in order to proceed with diagnostics, I will send you a PM (purple envelope at the top) detailing what's required to proceed.

Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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