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lembermatyas
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Internet is down again. 2nd time this week

Hi,
Broadband is not working again. It was down for 1.5days earlier this week, and now again. I am super angry now. Is this what you call "service" and "having my back"???
My call to the call center was disconected after 15minutes again. I am expecting compensation now.
I had to buy mobile data again...
I cannot believe that I have to pay for this *****

Thanks
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StevieConner
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Re: Internet is down again. 2nd time this week

Same here it has been on and off for weeks now, but on Friday night it went down and came back on Sunday. Now it's back to dropping off every hour or so. I run my tivo through the app on Android and ipad so can't even change channel as the tivo box is out of the way. Also run smart thermostat and home security through Internet and its all useless as Internet is so unreliable. Can't wait till my contract is up, I'll be going back to sky
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Forum Team
Forum Team
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Re: Internet is down again. 2nd time this week

Hello both,

 

Thanks for posting Smiley Happy

 

Apologies for the recent problems with your connection, I know it's frustrating.

 

I'm hoping your connections have settled down now, but if not, please drop me a PM so I can investigate further.

 

Thanks again for posting,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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