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Shabir786
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Internet down

I am getting sick with this company. Internet down all day yesterday all day today. Why am I paying for a service i am clearly not getting. I live in B8 postcode in Birmingham. Can someone please explain why virgin media is so crap.

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Re: Internet down

Hello Shabir786,

 

Thanks for posting and a warm welcome to the forum Smiley Happy

Really sorry to hear about your recent loss of service, I really do hope you're back up and running now. Just to be sure, I'd like to run some tests on your connection, however I'm unable to locate you account right now. I've just sent you a PM (purple envelope, top right) to request additional info.

Speak with you very soon,

Take care.

Heather_J

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