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patel987
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Internet cuts out for a short time every day for over 1 month

Hello, an issue i have been having is that my internet cuts out nearly every day, usually late night or early AM but sometimes during the day. I used a wired connection, and the wired and wireless just stops working for around 10 minutes usually. This happens mostly every day but sometimes every other day and it's pretty annoying as it disrupts my work. I've been trying to contact live chat but it never seems to work and I do intend to call them tomorrow, but i was wondering if theres any way i can solve this?

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Re: Internet cuts out for a short time every day for over 1 month

Sorry to hear about the connection fault experienced patel987,

I've checked everything from this end and I've not been able to locate any faults either via the equipment levels or network segment.

How has the performance been for you since posting? I can see that you've already spoken with the team for some further advice regarding this.

Speak soon,

Nat_J


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