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asdrubal1986
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Internet connection lost every minute

Hello, I have a very selective problem with my internet connection. My laptop is connected to wifi and it has an uninterrupted and perfect internet connection, but all mobile devices (tablets, smartphones, chromecast) that are connected to the same router lose internet every minute or so... I have to turn off and on wifi on devices to gain another minute of internet.

I've tried factory reset on my router, turning it off and on again, waiting the whole night..... etc.

Summing up:

-All mobile devices have connection with router but they drop internet.

-Turning off and on wifi on mobile devices give me around a minute of internet.

-Laptop is connected to the same router and works perfectly.

Does someone have a suggestion?

Thanks!

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Superuser
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Re: Internet connection lost every minute

What hub do you have?

Is the laptop connected to the 2.4Ghz or 5Ghz network?

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asdrubal1986
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Re: Internet connection lost every minute

Thats a tricky question. The landlord must have taken the original virgin media hub and changed it by what it seems and old EnGenius Router (this one worked fine till yesterday). I have, however, two VM 2ac hubs I have been trying to use instead without luck.

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asdrubal1986
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Re: Internet connection lost every minute

And as far as I know, this EnGenius Router has a 2.4 GHz network only.

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Forum Team
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Re: Internet connection lost every minute

Hey there asdrubal1986,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear about the problems with your connection, it sounds tricky!

I've tried to check your connection but I'm not able to find your account. Would you please drop me a PM confirming your address, so I can continue to investigate.

Thanks again,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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