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Luvey
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Internet Dropping Every Hour

hello

since yesterday my internet (both wired and wireless) keep dropping for a couple of minutes every hour or so

here is the recent network log:

10/12/2016 16:46:34 GMT 10/12/2016 16:46:34 GMT Error (4) 68010302 DHCP WAN IP - 
10/12/2016 16:46:02 GMT 10/12/2016 16:46:02 GMT Error (4) 68000407 TOD established
10/12/2016 16:45:40 GMT 10/12/2016 16:45:40 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
10/12/2016 16:45:38 GMT 10/12/2016 16:45:38 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
10/12/2016 16:45:34 GMT 10/12/2016 16:45:34 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
10/12/2016 16:45:26 GMT 10/12/2016 16:45:26 GMT Notice (6) 84000510 Downstream Locked Successfully
10/12/2016 16:42:39 GMT 10/12/2016 16:42:39 GMT Notice (6) 68010600 DHCP Renew - lease parameters tftp file-******** modified
10/12/2016 16:42:38 GMT 10/12/2016 16:42:38 GMT Error (4) 68010400 DHCP REBIND WARNING - Field invalid in response
10/12/2016 16:42:34 GMT 10/12/2016 16:42:34 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:33 GMT 10/12/2016 16:42:33 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:31 GMT 10/12/2016 16:42:31 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:26 GMT 10/12/2016 16:42:26 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:42:16 GMT 10/12/2016 16:42:16 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:41:56 GMT 10/12/2016 16:41:56 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:41:16 GMT 10/12/2016 16:41:16 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:39:57 GMT 10/12/2016 16:39:57 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:37:18 GMT 10/12/2016 16:37:18 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 16:31:59 GMT 10/12/2016 16:31:59 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
10/12/2016 15:53:37 GMT 10/12/2016 15:53:37 GMT Error (4) 68010302 DHCP WAN IP -
10/12/2016 15:53:05 GMT 10/12/2016 15:53:05 GMT Error (4) 68000407 TOD established

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Luvey
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Re: Internet Dropping Every Hour

i think this has something to do with it, happens when the lease time ends

Untitled2.png

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Piggie123
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Re: Internet Dropping Every Hour

Iav got the same probem aswell! I am from 01 area Smiley Sad

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Luvey
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Re: Internet Dropping Every Hour

I am also from the 01 area. Been like this for 2 days now

Untitled4.png

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Forum Team (Retired) Adam_L
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Re: Internet Dropping Every Hour

Hi Luvey,

Thanks for the post! I am sorry to hear about your issues with your internet dropping out every hour, I apologise for any inconvenience caused.

I have tested your connection from here and I can see that all of your downstream power levels are too high and will require an engineer to attend in order to resolve this for you. I will send you a PM (Purple envelope at the top) detailing what's required in order to proceed with making the booking.

Please respond to me there and I'll get this all sorted for you.

Take care, 

Thanks, 

Adam.


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