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TheUser
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I've still got a Superhub 2 original with the SuperFibre 50 plan

Hello,

I am a customer who has the SuperFibre 50 package but still I have the old Superhub 2, I live in the Dudley region and I would like to see if with my package I can get the superhub 2AC or the hub 3.0. I know the 3.0 is available for people with VIVID but surely the Superhub 2ac is for anyone also is it free to get and instal yourself. I called VM once in September they just gave me the SH2 again. My bill strangely for September went down from £28.24 to £1.24 and became back to standard bill invoice in October.

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Forum Team
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Re: I've still got a Superhub 2 original with the SuperFibre 50 plan

Evening TheUser,

 

Welcome to the community. It's nice to have you here.

 

I appreciate your query in regards to changing your Super Hub.

 

With the current broadband package that you are on, the router you have is compatible and will work fine with this. 

 

Are you having any issues with the Super Hub 2 at all?

 

Hope to hear from you soon

Sam


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