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Helen1954
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I keep getting disconnected from broad band!

Hi my broad band keeps going off I've only been with virgin media
2 weeks tomorrow and it's gone off 3 times already why is this please?Thanks
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Forum Team
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Re: I keep getting disconnected from broad band!

Really sorry to hear this Helen1954,

I've located your account and I'd like to arrange for one of our field engineers to come out and investigate this further.

I've sent you a private message so that we can get this booked in.

Speak to you soon,

Nat_J


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Helen1954
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Re: I keep getting disconnected from broad band!

Thanks but it seems fine now I've not been disconnected for about 2 weeks now Helen
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