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Basherbanks
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I have to reset by router at least once a day

Hi scince I had my briadband speed reduced,  I have to keep resetting my router by the power switch.  Is any one else having these problems? 

I have to use the power switch as i cant connect to the router via web interface,  as when it goes down all wifi comections are lost until reset.  Its getting very anoying. 

Andy

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backtothefuture
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Re: I have to reset by router at least once a day

This certainly sounds like a fault with your router.

I would give Virgin Media technical team a call to arrange for a swap out of your device.

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Forum Team
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Re: I have to reset by router at least once a day

Hi Andy,

Thanks for posting and a warm welcome to the community Smiley Very Happy

Sorry to hear about your connection problems. Before we go ahead and order a replacement, can you confirm that when your connection drops, you're losing your hard-wired connection as well as the wireless? Also, do you notice if the lights change on your Hub when you're connection is down?

Please get back to us so we can continue to investigate.

Take care.

Heather_J

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