Menu
Reply
  • 6
  • 0
  • 0
Gmenzel
Joining in
54 Views
Message 1 of 2
Flag for a moderator

Hun 3.0 recycles

Hi,

A couple of days ago my hub stated to reboot frequently. I called the support 3 times but all I got told that it has something to do with high congestion. I was told that my "router" has been reconfigured to point to a different server - which made no difference - and today I was on to support for 1h to be told it needed a reset. I did as I was told to then find the router rebooting constantly - I switched it off for 10min and it seems stable at the moment.

An engineer is on his way - booked for in 7 days time.

Any help - insight appreciated.

Regards,
Gunnar
0 Kudos
Reply
  • 12.48K
  • 353
  • 1.45K
Forum Team
Forum Team
26 Views
Message 2 of 2
Flag for a moderator

Re: Hun 3.0 recycles

Hi Gunnar,

Thanks for coming to us for help with this, welcome to our Community.

Sorry too that we've not reached your post sooner as the engineer would have already been in attendance by now.

What happened, did he replace the Hub or do something else to resolve the problem?

My tests of your connection are looking healthy so I'm hopeful this is no longer a problem for you. Keep us updated please so we can offer help if still required Smiley Happy


Jen
Forum Team



0 Kudos
Reply