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lizard1978
Tuning in
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Hub stuck in "created status"

No internet for 3 weeks; to be told today that my replacement hub 3 is stuck in a kind of activation hole, "created state" and have to wait another week for an engineer to come to my house to fix it! Even tho they can access my hub remotely and it's not stuck in the walled garden. But I have to wait another week ! I have been told the VM networking support team can fix it remotely; but as an engineer has been booked they won't even look at the problem!
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Superuser
Superuser
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Re: Hub stuck in "created status"

AFAIK this type of error needs a tech visit, so your goosed.

Lets face it if they could get away with changing something their end and saving the cost of a tech booking, they  would.

 

 


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