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Lakeage35
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Hub not working?

Hub 3,0 arrived today rang activation number said all ok we set up as instructions(we only have broadband not tv or phone) we have continuos green wifi and arrow lights flashing, white bar at bottom. Did the turn on/off but no luck???
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gordy66
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Re: Hub not working?

Give them a ring back.
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Forum Team (Retired) Adam_L
Forum Team (Retired)
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Re: Hub not working?

Hi Lakeage35, 

Thanks for the post! I am sorry to hear about your issues with your Hub not working, I apologise for any inconvenience caused.

I have tried to test things from here but I was unable to locate any of your details via your forum account. In order to proceed I will require some additional information from you.

I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics. Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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