Menu
Reply
  • 1
  • 0
  • 0
mazjacko
Joining in
687 Views
Message 1 of 2
Flag for a moderator

Hub kicks wifi out on phones asking for password

my hub keeps kicking me and my husband out or wifi connection asking for password to be entered. This happens several times daily.

What can I do to resolve this?

thanks

0 Kudos
Reply
  • 297
  • 15
  • 39
Forum Team
Forum Team
666 Views
Message 2 of 2
Flag for a moderator

Re: Hub kicks wifi out on phones asking for password

Hi mazjacko, 

 

I’m so sorry to hear about the issue with your Wi-Fi, usually when this happens it’s just a connection error try: 

 

  1. Forget the Wi-Fi connection on the phone 
  2. Switch phone off 
  3. Switch modem off
  4. Reboot both modem and mobile phone
  5. Reconnect back to the Wi-Fi 

 

This should help with the handset dropping off the connection. 

 Come back and let us know if this resolved the issue for you, 

 

Take care, 

 

 

Kelly

0 Kudos
Reply