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gilescory
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Hub keeps restarting

My hub keeps resetting frequently, here are the logs and config

 Any ideas?

Network LogDate And Time Error Number Event Description
2018-02-08 12:16:58.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:17:24.0068000500TFTP failed - Request sent - No Response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:17:24.0068001101TFTP Request Retries exceeded, CM unable to register
2018-02-08 12:17:57.0082000200No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:18:07.0084000500SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:18:50.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:19:39.0082000200No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:19:41.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:21:48.0084000500SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:21:49.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:21:57.0084000500SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:21:58.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:22:10.0084000500SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:22:13.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:22:15.0084000500SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:22:17.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:22:29.0082000200No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:22:30.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:23:03.0084020200Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-02-08 12:23:04.0084000700RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

Operational Configuration

 

General Configuration

Value

Network access

Enabled

Maximum Number of CPEs

1

Baseline Privacy

Enabled

Docsis Mode

Docsis30

Config file

Vee7a9a364ea87600.cm

Primary Downstream Service Flow

SFID

414789

Max Traffic Rate

172500000

Primary Upstream Service Flow

SFID

414788

Max Traffic Rate

10500000

 

 

Upstream bonded channels

 

Channel ID

Frequency(Hz)

Mode

Power
(dBmV)

Modulation

Channel Bandwidth(Hz)

Symbol Rate (ksps)

12

25800000

ATDMA

47.5

64 qam

6400000

5120

10

39400000

ATDMA

47.5

64 qam

6400000

5120

 

 

Downstream bonded channels

Channel

Frequency(Hz)

Power
(dBmV)

SNR
(dB)

Modulation

Channel ID

1

179000000

-0.9

38.9

256 qam

6

2

323000000

-1.2

38.9

256 qam

24

3

315000000

-1.4

38.9

256 qam

23

4

307000000

-1.7

38.6

256 qam

22

5

299000000

-2

38.9

256 qam

21

6

291000000

-2.7

38.6

256 qam

20

7

283000000

-2.2

38.9

256 qam

19

8

275000000

-2.2

38.9

256 qam

18

9

267000000

-2

38.6

256 qam

17

10

259000000

-2

38.6

256 qam

16

11

251000000

-1.9

38.6

256 qam

15

12

243000000

-2

38.9

256 qam

14

13

235000000

-2

38.9

256 qam

13

14

227000000

-2

36.3

256 qam

12

15

219000000

-2.2

37.3

256 qam

11

16

211000000

-2

38.9

256 qam

10

17

203000000

-1.5

38.9

256 qam

9

18

195000000

-0.9

38.6

256 qam

8

19

187000000

-0.2

38.6

256 qam

7

20

171000000

-0.2

38.9

256 qam

5

21

163000000

0

38.6

256 qam

4

22

155000000

0

38.6

256 qam

3

23

147000000

0

38.9

256 qam

2

24

139000000

0.5

38.6

256 qam

1

 

 

 

Cable Modem Status

Item

Status

Comments

Acquired Downstream Channel(Hz)

179000000

Locked

Ranged Upstream Channel(Hz)

25800000

Locked

Provisioning State

Online

 

 

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Re: Hub keeps restarting

Sorry to hear this gilescory,

 

I've located your details and I'm unable to detect any cause for this at the moment.

 

What connection are you having trouble with? Hardwired/wireless?

 

Hope to hear back from you soon,

 

Nat_J

 

 


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