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Oscar123
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Hub constantly dropping out

Hi

I'm having serious issues with my Super Hub constantly dropping out. We probably have to switch it off about five times a day. My partner is struggling to work from home with the amount of times this happens. Are there problems with these Hubs after a certain age? Getting pretty **bleep** now.

 

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Re: Hub constantly dropping out

Sorry about this Oscar123,

 

I've had a look at everything from this end and I've not been able to detect any fault with the equipment levels or network segment at the moment.

 

It's definitely worth Changing your Virgin Media Hub's wireless channel if utilising this type of connection as congestion may cause the connection to drop.

 

Let me know how you get on with this,

 

Nat_J


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