Re: Hub 3.0 only works with wireless not ethernet cable
Hello everyone, I had Virgin broadband installed last Friday and found, like many others, that I could not get the internet via the Ethernet cable.
I rang the Virgin techies (UK based) and was told that Windows Xp or Vista will not work well with ethernet connections.
That is just plain wrong. Ethernet existed long before Windows XP or Vista and worked just fine with them and even earlier versions of Windows. I still have an old system running Vista and that works just fine on Ethernet. It sounds like the VM call centre staff don't have scripts that cover troubleshooting Ethernet on those older versions of Windows and have just fobbed you off. It is fair enough if they don't want to help with older versions of Windows that are no longer supported by Microsoft, but why not just say that instead of telling lies about Ethernet.
Either the hub or the cable is faulty or there is a config issue on your PC.
Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong If you do like my answer please mark it as helpful as it may help others My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.