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Leverkusen
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Hub 3.0 constantly stops providing internet until WiFi is turned off on the device

Hey there!

We are quite a busy family that use tech on a daily basis, and we have relied on our Hub 3.0 since we got it a few months ago. However, I've ran into a problem many times 

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Forum Team (Retired) Adam_L
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Re: Hub 3.0 constantly stops providing internet until WiFi is turned off on the device

Hi Leverkusen, 

 

Thanks for letting us know about your issues with your Hub 3.0 constantly stopping providing internet until the WiFi is turned off on the device. I apologise for any inconvenience.

 

I have run some diagnostics on your Hub from here and all looks great! No errors or time outs inside the Hubs logs and all of the power levels are within the preferred ranges.

 

Are you still having these issues? If so, what does the Hubs light sequence indicate when the internet stops working?

 

I look forward to hearing from you, 

Thanks, 

Adam.


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