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Jayydott
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How to downgrade to superhub 2?

Given the massive issues with the superhub 3.0 (http://community.virginmedia.com/t5/Gaming-Support/Hub-3-Compal-CH7465-LG-TG2492LG-and-CGNV4-Latency...), I would very much like to downgrade and get the superhub 2 instead. My connection is so unstable and completely useless it makes gaming impossible. 

It's completely ridiculous that Virgin rolled out a router with such issues.

Is there a procedure in place for requesting a downgrade?

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