High latency and Lag when playing games or streaming.
Hi guys, I need your help.
For the better part of last year, I have been having issues with my broadband either being too slow or being very laggy when trying to play games online, stream videos or watch Netflix. I am on the 200MB package and I have called virgin multiple times to fix this issue and it hasn't been fixed yet. Most times when you run a speedtest, the speeds come up in the range of what is expected but when you try to use it, it is super laggy. My PS4 is wired to the router, I have had the router replaced 4 times already in the last 8 months and I have tried port forwarding, disabling firewall, disabling upnp, etc. 3 engineers have already been to the property and nobody has an explanation of what is going on.