Menu
Reply
  • 2
  • 0
  • 0
superpool
Joining in
40 Views
Message 1 of 2
Flag for a moderator

Help with broadband!

Could someone please tell me why our business account won't load on virgin media broadband but will load straight away on 4G. It loads on our tablets, phones etc.

I phoned virgin but no help there, our website is www.superpool.co.uk, www.superpooldealsuk.co.uk and also ebay and trouble with our outlook email account! This is so frustrating and I haven't a clue why it is not working! It works on other networks as well!

Please can someone help me.

Thank you in advance.

Teresa

 

 

0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
12 Views
Message 2 of 2
Flag for a moderator

Re: Help with broadband!

Hi superpool,

Welcome to the community and thanks for posting.

I'm sorry to read that you are not able to access your website through the broadband connection.

Are you still having this issue?

If so, do you get any error messages at all?

Does it happen on all browsers/devices?

Can you post some trace route results please for us to check?

Let us know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply