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kitos9112
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HUB 3.0 reboots itself since installation

Hi there,

Hope you can help me out with the issue I'm facing.

I carried out the Broadband and TV installation few days ago, on Thursday evening. Everything looked alright, however since this morning when I started to use the Internet more often, I noticed many connectivity losses being my laptop connected by Ethernet directly to the Modem/Router Hub 3.0. Hence, I could verify a fault on this device as it keeps rebooting itself at a given random time window (1 per hour in average), even both ESSID names (2.4GHz and 5.8GHz) seem to change to default settings afterwards.

Additionally, I've lost any kind of connectivity since 2/3 hours back Smiley Frustrated

Thanks in advance

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Re: HUB 3.0 reboots itself since installation

Hi kitos9112,

 

Thanks for posting and welcome to the community and apologies the router is resetting itself. 

 

Looking at your account, I can see that you arranged for an engineer appointment to check this over for you.

 

Has this happened since the visit or is the router working ok now?

 

Hope to hear from you soon

Sam


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