Menu
Reply
  • 3
  • 0
  • 0
Pepeuk
Joining in
47 Views
Message 1 of 2
Flag for a moderator

Green light on base light

Hi, woke up this morning with no internet, checkedmy hub 3.0 and the base light is green! Did the on off a few times but still continues to go green!, please help
Thanks in advance

Wayne
0 Kudos
Reply
  • 3.88K
  • 120
  • 203
Forum Team (Retired) Adam_L
Forum Team (Retired)
21 Views
Message 2 of 2
Flag for a moderator

Re: Green light on base light

Hi Pepeuk, 

Thanks for letting us know that your Hub has a green base light, apologies for any inconvenience caused.

I have tested things from here and I can see that there's a lot of T3 time outs inside the Hubs logs, an engineer will need to attend in order to resolve this for you.

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking. Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply