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Inertia
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Green light flashing.

I am a Tennant in a house that has had the Internet set up about 1/2 weeks ago. All was fine till I came home this afternoon to see it flashing away and no connection. I have tried the fixer that comes up when I try to get online and that just tells me to contact the network provider. Kind of difficult to do if I am not the owner of the Internet policy and I can't get hold of him. Is there a recent update or something? Highly frustrating that it's just refusing to work now when it was working perfectly well this morning. I have the modem 3.0 Black version if that is of any help.
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Re: Green light flashing.

Hello Inertia,

 

Thank you for joining the community, it's great to see a new member Smiley Very Happy

 

I apologise for the loss of service you've recently experienced.

 

I'd like to investigate this for you and hopefully get you back up and running.

 

I'll need to take some details, so I'll get in touch with you via PM (purple envelope, top right).

 

Speak with you very soon,

Take care.

Heather_J

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