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Laura899
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Green light flashing on hub

Hi everyone 2days solid IV had green light flashing on the hub it's the WiFi signal bars. I'm also on vivid 200 broadband and but only getting just over 50mb download speed tryed speaking to virgin on phone it's just constantly busy so thought use maybe able to help. Tia
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Forum Team (Retired) Adam_L
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Re: Green light flashing on hub

Hi Laura899, 

Thanks for letting us know about your issues with the WiFi light flashing on your Hub and also slow speeds as well, I apologise for any inconvenience caused.

I have tested things from here and I can see that there's a number of time outs inside the Hubs logs, I would like to arrange for an engineer to attend and investigate this further for you.

I will send you a PM (purple envelope at the top) detailing what's required in ordered to proceed with making the booking, please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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