Menu
Reply
  • 15
  • 0
  • 1
peterking80
Tuning in
54 Views
Message 1 of 2
Flag for a moderator

Green flashing light + green arrows trauma

Super Hub 3.0 has green flashing striplight at bottom + green arrows flashing up occasionally. Devices will not connect properly to internet. Why can't Virgin stuff just work instead of failing every few weeks? Please resolve asap. This is breach of contract by Virgin - failure to supply services. Peter King, Solicitor
0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
32 Views
Message 2 of 2
Flag for a moderator

Re: Green flashing light + green arrows trauma

Hi there peterking80,

 

Thanks for taking the time to post on the community.

 

I'm sorry to read that you are having issues with your broadband connection.

 

Looking at your connection, the upstream power levels are too high and for this I would like to arrange for an engineer appointment to check this for you. 

I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.

 

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply