I hope you can help me with the below issue:
My internet has dropped out and is not working and the lights on the modem are all green the the arrows flashing.
I have checked that everything is connected properly and powered on and off but the same issue is persisting can you please advise?
Thanks for posting! I am sorry to hear about your loss of connection. I apologise for any inconvenience caused.
I have tried to test things from here, however I was unable to locate any of your details via your forum account. In order to proceed I'll need some information from you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics, please respond to me there and I'll get this sorted for you.
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