The green arrow on our virgin media hub keeps going from a flashing green to a solid green. Then the blue tick and 2G + 5G symbols flash on the solid green, before disappearing altogether while the arrow flashes again. Any help?
My apologies you are having issues with your broadband connection.
I would like to help further and check your connection for any issues, however I was unable to locate your account. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.