I recently bought an Xbox one and use my wi-if as an internet connection (router is downstairs) and it disconnects constantly every 30-60 minutes it is sooooo frustrating, everything disconnects for maybe a minute or so, including my phone etc. There are 3-4 phones and my Xbox all connected to the wi-fi at all times but surely this can't be the cause? Please help me find a solution cause it's unbelievably frustrating especially when trying to play online on the Xbox!
Thanks for letting us know that your X-box One keeps disconnecting from the WiFi, I apologise for any troubles incurred.]
I have tried to run some tests on your connection from here, however I was unable to locate any of your details via your forum account. In order to proceed with diagnostics I will need some information from you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking, please respond to me there and I'll get this all sorted for you.
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