Menu
Reply
  • 1
  • 0
  • 0
hjvnowell
Joining in
51 Views
Message 1 of 3
Flag for a moderator

Download speeds average but upload speeds very slow

Last night it took 3 hours to send a 2gb file which I can usually send in a few minutes. Tonight I'm trying to upload 2 small word documents and it's taking forever. So I checked my upload speed and it's 1mb which is pretty shocking, considering that I'm paying for super high speed fibre optic broadband. What's going on Virgin?

Screen Shot 2017-10-11 at 21.04.09.png

 

0 Kudos
Reply
Highlighted
  • 8.44K
  • 415
  • 996
jb66
Alessandro Volta
46 Views
Message 2 of 3
Flag for a moderator

Re: Download speeds average but upload speeds very slow

what speed is super high speed fibre optic broadband?
0 Kudos
Reply
  • 6.21K
  • 165
  • 421
Forum Team
Forum Team
30 Views
Message 3 of 3
Flag for a moderator

Re: Download speeds average but upload speeds very slow

Sorry to hear about this hjvnowell,

 

I'd like to help.

 

To allow me to do so, could you respond via private message with the following information?:

  • Please can you confirm your name and if you are the account holder?
  • Home address

Nat_J

 

 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply