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W3STY
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Daily Wifi Issue Requiring Superhub Reboot

This is now a daily occurrence. At some point each day all wifi devices in the household lose connection to the superhub.

You then search for wifi networks and you can see both 2g and 5g SSIDs are there. When you try and join them it advises of incorrect password despite it being correct.

Turn superhub off and back on everything reconnects automatically and works fine for another 24 hours or so.

Please advise where this is a firmware issue or a new superhub is required.

Thanks 

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Forum Team
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Re: Daily Wifi Issue Requiring Superhub Reboot

Sorry to hear about this W3STY,

I've located your account and the equipment modem SNR upstream level does appear to be out of spec at the moment.

I'd like to arrange for one of our field engineers to visit and get this looked into.

I've sent you a private message so that we can book this in.

Speak soon,

Nat_J


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