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Ryanhaakerson
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DNS problem

I don't really have any problems with my connection, when I'm playing games on console it's really smooth. But my issue is every 45 minutes of so I will have a complete cut off and I will get "you have been disconnected from the network, a DNS problem has occurred" I think this is the reason for the suspension of my current PlayStation account. Any help would be appreciated.

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Forum Team
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Re: DNS problem

Hiya Ryanhaakerson,

Welcome to the community and thanks for posting.

My apologies that you are having issues with your broadband connection.

Looking at your connection, the line and hub have come back as fine. The network segment is running stable and healthy?

Do you get this error message only on the PlayStation or do other devices notice this also?

Does this happen on both wired and wireless connections?

Hope to hear from you soon

Sam


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