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MichaelABee
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Message 1 of 29
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DNS error intermittently

Hello.

We are experiencing DNS errors intermittently. Happens every half an hour or so. It will say the DNS isn't responding for about a minute then go back to normal. This is really annoying, especially when playing games online. And I'm getting increasingly frustrated with Virgin's service, I will move to another one as I'm quite sick of this now.

We've had a new router and it didn't help.

Tried ethernet cable but the DNS still drops out.

Also tried the whole dns flush netsh resets. Done all that and it hasn't helped.

Anybody have any ideas because if not I will have to get a new service provider.

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wonkotsane
Fibre optic
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Message 2 of 29
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Re: DNS error intermittently

We're not allowed to tell you how to change your DNS server from Virgin's unreliable service to the more reliable Google public DNS but if you visit the aforementioned search engine you can search for the instructions.

Massage an ego, click the kudos button. If someone answers your question, mark it as helpful.
Be nice, eat all your vegetables and keep your room tidy.
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Superuser
Superuser
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Message 3 of 29
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Re: DNS error intermittently

you are allowed to tell people how to change DNS. No isp can stop you making chances to your own computer.

Windows

DNS settings are specified in the TCP/IP Properties window for the selected network connection.

Example: Changing DNS server settings on Windows 7

Go to the Control Panel.
Click Network and Internet > Network and Sharing Center > Change adapter settings.
Select the connection for which you want to configure Google Public DNS. For example:

To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
To change the settings for a wireless connection, right-click Wireless Network Connection > Properties.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
Click OK.
Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
Replace those addresses with the IP addresses of the Google DNS servers:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
Restart the connection you selected in step 3.
Test that your setup is working correctly; see Test your new settings below.
Repeat the procedure for additional network connections you want to change.
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wonkotsane
Fibre optic
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Message 4 of 29
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Re: DNS error intermittently

Last time I told someone I got a message from a mod saying it's not allowed because there's a risk they might break their computer, etc.

Massage an ego, click the kudos button. If someone answers your question, mark it as helpful.
Be nice, eat all your vegetables and keep your room tidy.
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MichaelABee
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Message 5 of 29
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Re: DNS error intermittently

Thanks, I've tried multiple public DNS servers but if I change that the router will spring up another error. Something like:

The access point between your router and whatever is broken

or

Connectivity issues

or

God knows. 

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Superuser
Superuser
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Message 6 of 29
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Re: DNS error intermittently

changing the DNS server shouldn't have any effect between the router and the computer. not unless you changed the IP, sub mask or gateway as well.
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Dave_cq
Trouble shooter
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Message 7 of 29
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Re: DNS error intermittently


wonkotsane wrote:

Last time I told someone I got a message from a mod saying it's not allowed because there's a risk they might break their computer, etc.


The Mod must have been off his Rocker.     Smiley LOL

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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MichaelABee
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Message 8 of 29
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Re: DNS error intermittently

Seems to have a mind of its own. Even if I did change the IP address to a static one I get different errors. It's just a bit of a joke at this point. It would be nice to go one day without the internet dropping out. Me and my little brother try to play an online game together but get disconnected every half an hour to deal with that. Just really irritating.

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Superuser
Superuser
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Message 9 of 29
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Re: DNS error intermittently

i think one of the mods still is Smiley Happy I was about to post that if the mod tells me that i'd be telling the mod something not very nice.But the thread has disappeared so i got an error. Then it came back 2 minutes later.

New Mods on the team.... We need a big stick Smiley Happy
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Superuser
Superuser
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Message 10 of 29
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Re: DNS error intermittently

When you get disconnected can you try the following in a command window.
ping 8.8.8.8
ping bbc.co.uk
ping 192.168.0.1
ping 192.168.100.1
nslookup bbc.co.uk
nslookup bbc.co.uk 8.8.8.8


If its down long enough then paste the results here. Will give a clue if its DNS or the connection. The router or maybe VM DNS server
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