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Alison_Major
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Contractor complaint!!

Virgin Media installed into the area this week. Look at how the contractor have left this area in Denham Green, Bucks! Grass verge churned up, debris and mud left on the road/path for people to slip on when wet. It even looks like a new hole been put into the road way. A disgusting state!! Can't add photo
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Re: Contractor complaint!!

Hi Alison_Major, 

 

Thanks for your post and apologies to hear that you're unhappy with the way our contractors have left things. 

 

Since posting, has anyone been out to clean up and put things back as they were? 

 

If not then we'll need to check what's happening for you. I have sent you a private message and will investigate further once I have your reply. 

 

Thanks,

Kath_F
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Re: Contractor complaint!!

Hi Alison_Major

Thanks again for getting in touch with us on the forums.

If you do still want us to support you with this then please get back in touch with us on the pm that Kath sent to you on Friday.

You can find this in the next to your forum name.

Kind regards.

 

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Contractor complaint!!

Hi Alison_Major, 

 

Thanks for coming back to me on this Smiley Happy 

 

I have sent an email over to the Growth Team now with the photo you forwarded. 

 

I have also passed along your contact details in case they need to be in touch. Once I know more, I'll let you know.

 

Thanks,

Kath_F
Forum Team

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