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Chris77j
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Continuing issues with connection dropping

Im not getting any help sorting out an issue with the hub reconnecting frequently, very frequently, this has been occurring for over a month and multiple calls to the tech support line etc. Any suggestions? Was sent a new 3.0 hub as I was having problems which were blamed on the old hub after cabling in the area was up graded. Previously no problems in over 2 years since moving into the property.
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Forum Team (Retired) Adam_L
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Re: Continuing issues with connection dropping

Hi Chris77j, 

Thanks for the post! I am sorry to hear about your issues with your connection dropping.

I have tried to test things from here for you but I was unable to locate any of your details via your forum account, I will need some information from you in order to proceed with diagnostics.

I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics, please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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