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jonkong
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Constantly slow speeds

I have noticed recently that my downloads speeds are constantly low.
I am currently getting less than 30mbps it should be up to 200mbps, I know it's up to but 15% is ridiculous.
 5929000098

Any ideas what could be the problem?

Thanks in advance
Jon

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Superuser
Superuser
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Re: Constantly slow speeds

how are you connecting to the internet? Is it wireless? or wired?
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jonkong
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Re: Constantly slow speeds

Wired, the router is sat next to the PC.
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Forum Team
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Re: Constantly slow speeds

Hi jonkong,

 

Thanks for posting!

 

Sorry to hear you're having speed issues.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004953655). Our technicians are working to get this sorted as soon as possible and have set a review date of 25th January.

 

I'm really sorry for any inconvenience this may cause.

 

Josh


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